b'We believe the blame for this problemcan be laid firmly at the door ofbenchmarking best-practice. Beloved by management andconsulting teams the world over,a plagiarism technique so finessed, a culture of mimicry so normalised that its rendered mostwho use it little more than photocopiers.The result? Those who go against the grain, proposing something different and new, are viewedwith suspicion and often derision.'